Systems Administrator

Applications are invited for the Systems Administrator position at Herotel. This position will be based at our support office in Stellenbosch and will report to the Head of Information Security.

PURPOSE OF THE ROLE: The Systems Administrator is responsible for the monitoring, deployment, and troubleshooting for all systems.

Key Performance Areas would include, but are not limited to:

• Manage existing internal systems in accordance with standards and project or operational requirements.
• Internal systems administration, including:
  - User provisioning, including adding, removing, or updating user account information, resetting passwords, managing group memberships, etc.
  - Providing internal training on such systems.
  - Managing DNS configurations.
  - Responsible for systems documentation, such as configuration, training documentation, systems policies, etc.
  - Management of system updates.
  - Management of content in systems such as the MS SharePoint intranet.
  - Troubleshooting reported issues with internal systems.
• Contribute to and maintain system standards and security.
• Assist with automation of systems.
• Research and recommend innovative approaches for administration tasks.
• Identify approaches that leverage our resources and provide economies of scale.
• Perform daily system monitoring, verifying the integrity and availability of all systems, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  
• Provide support per request from various functional areas. Investigate and troubleshoot issues.

The successful candidate must have the following experience/skills: -

Work Experience and Competencies:

• Hands on experience managing Microsoft 365, Entra, etc users & groups.
• Experience administering MS SharePoint & MS Teams.
• 3+ years’ experience in performing systems administration duties in the following areas:
  Knowledge of Active Directory and Azure AD.
  Windows Servers and DNS configuration.
  Knowledge of Cloud administration.
  Support desk supervision.
  Good communication skills.

Qualifications:

• B-Degree in Information Technology or Computer Science, or equivalent qualification in a related field.

If interested, and you meet the above criteria, please submit your contactable references, ID and copy of your qualification with your application.

PLEASE NOTE:

• Preference will be given to Previously Disadvantaged Individual candidates, in line with Herotel’s Employment Equity Plan.
• Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application.
• Please refer to our Privacy Policy on our website for further information on how we process personal information.
• Should you not hear from us within 14 days, please consider your application unsuccessful.